The WooCommerce Return Refund and Exchange Plugin is a complete solution for your Return Merchandise Authorization (RMA) policy of your WooCommerce store. It facilitates the merchants with an easy environment at the backend of the WooCommerce store to set up and manage return, refund, and exchange.
The plugin is highly compatible with the latest version of WordPress and WooCommerce.
The Installation process is easy. And, after the activation of the plugin, merchants have full freedom for customization. There are separate menus for refund products, exchange products, cancel orders, wallet setting, text setting, email setting, shipping setting, etc. Thus, the interface of the plugin is organised and easy to grasp and merchants can easily get familiar with the backend environment in a couple of visits.
Under the Refund Setting menu, merchants can allow their customers to request for return and refund on unconvinced products. And other respective settings options are available under this menu.
Similarly, Exchange and Cancel Order Setting menus provide the respective setting option, using which the merchants can allow the buyers to send the exchange and cancel order requests respectively.
The plugin also has a wallet feature. It sets up an advanced wallet for the users.
Further, it facilitates the sellers and the buyers with an extraordinary communication channel through emails, which is hard to find in other relatable WooCommerce RMA plugins.
Apart from these menus, there are other setting menus such as the Text Setting menu, Shipping setting menu, common setting menu, and others. All these setting options makes the plugin well customizable for the merchant according to their needs and wishes.
What You Can Do With This Plugin?
Using this WooCommerce Return Refund and Exchange plugin you can manage the following things:
Allow your customers to request a refund of the products they have purchased but aren’t convinced
Allow your customers to request for exchange of their products they have purchased but aren’t convinced.
Allow your customers to request for order cancellation for product(s).
Refund and exchange features for guest buyers.
With this plugin you can include or exclude the shipping cost incurred in the refund and exchange process.
Set up an advanced user wallet for the customers as a payment gateway.
You can manage the stock for the returning product(s).
You can build product catalogs to collectively manage the refund and exchange criteria for the grouped catalog.
The plugin is intelligently designed to allow merchants and buyers to communicate through emails. It keeps both the parties well-informed of the on-going steps
These are the list of tasks that you can easily implement with the help of this plugin.